May 2022 - Present
• Created dynamic data visualization dashboards for premium subscribers using React, Express APIs, and SQL queries resulting in a 12% increase in subscription upgrades during the first month
• Built relational CRM capabilities allowing end users to search, favorite, group, and invite users to join the platform resulting in an 8% increase in registrations via invites
• Analyzed and implemented development requests on a global e-commerce application using JavaScript, Node.js, React, and PostgreSQL
• Integrated an acquired application into a C#, .NET, SQL Server ecosystem, ensuring seamless compatibility
• Performed deep dives for support tickets to discover root cause and designed fixes to resolve issues same-day
• Created front end content to WCAG international standards, passing 4/4 internal audits with 100% acceptance
• Designed process automation by collaborating with sales teams to reduce man hours per call by 14%
• Implemented payment processing providers utilizing third party APIs
• Took ownership over a global load board application and mentored 2 additional developers while in school full time
May 2021 - May 2022
• Promoted 6 levels from Team Member to Assistant Manager 4 within four years
• Oversaw the day to day theater operation including a staff of 20-50 people, payroll management, inventory reconciliation and cash flow
• Led Day 1 orientation for new employees and oversaw cross training for senior staff to optimize staffing coverage
• Handled escalated customer concerns and worked closely with the team to ensure we were delivering on the “Ultimate Moviegoing experience”
• Resolved basic troubleshooting concerns with 16 projectors while maintaining a flawless customer experience
March 2019 - May 2021
• Trained new hire groups on best practices
• Maintained high standards for organization and cleanliness
• Took ownership of day-to-day operating responsibilities
March 2018 - March 2019
• Maintained a professional work environment
• Took on leadership opportunities to grow within the company
Aug 2020 - May 2024
• Machine Learning, SDLC, Software Distributions and Integrations, Mobile Applications
• Minor in Business
Nov 2023 - Nov 2026
• CredID: 27GZKL328B11Q2K1
• AWS Amplify
• AWS Lambda
• AWS DynamoDB
• React.js
• Material UI
• RESTful services
• React Native
• Mobile App
• PostgreSQL
• Docker
• TypeScript
• RESTful services